1. INFORMATION WE COLLECT
1.1 Personal Information
We may collect personal information you voluntarily provide to us, including:
- Contact Details: such as your name, email address, postal address, phone number (including mobile number for SMS communications).
- Appointment Details: such as medical or scheduling information you provide to request or manage appointments.
- Other Data: any other information you choose to provide when contacting us or using our services.
1.2 Usage and Log Data
When you visit our website, we may automatically collect certain information about your device and usage, such as:
- IP Address and Browser Type
- Referring/Exit Pages
- Pages Visited and Links Clicked
- Date/Time Stamps
This data helps us analyze trends, administer the site, track users’ movements, and gather broad demographic information.
1.3 Cookies and Similar Technologies
We use cookies, web beacons, pixels, and other tracking technologies to help customize our site and improve your experience. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. Please note that disabling cookies may affect the functionality of our site.
2. HOW WE USE YOUR INFORMATION
We may use the information we collect for various purposes, including to:
- Provide and Maintain Services: Schedule and manage your appointments, respond to your inquiries, and provide customer support.
- Improve User Experience: Personalize user experience and measure the effectiveness of our services.
- Communicate with You: Send you administrative information such as appointment confirmations, updates, and other essential notices.
- Marketing and Promotions: With your consent or as otherwise permitted by law, provide you with information about our services, offers, and promotions.
- Compliance and Protection: Comply with legal obligations, respond to legal requests, protect our rights and the safety of others.
3. HOW WE SHARE YOUR INFORMATION
We do not sell or rent your personal information to third parties. We may share your information in the following situations:
- Service Providers: We may share your information with trusted third-party vendors or partners who help us operate our website, conduct business, or provide services on our behalf.
- Legal Compliance: We may disclose your information where required by law, regulation, or legal process.
- Business Transfers: In the event of any merger, sale, financing, or acquisition of all or a portion of our business, your information may be transferred as part of that transaction.
- With Your Consent: We may share information for other purposes if you direct us to do so or give us your explicit consent.
4. SMS COMMUNICATIONS
Notwithstanding anything to the contrary in this Privacy Policy, your consent to receive SMS messages applies solely to us. It does not apply to the activities of any third party. We will not share your mobile number with any third party for their marketing or promotional purposes.
5. DATA SECURITY
We take reasonable precautions to protect your information, both online and offline. While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
6. YOUR RIGHTS AND CHOICES
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access and Correction: You may request access to or correction of the personal information we hold about you.
- Deletion: You may request we delete your personal information when it is no longer necessary for the purposes for which it was collected.
- Opt-Out/Unsubscribe: You can opt out of marketing emails by following the “unsubscribe” instructions in our communications or by contacting us directly.
For any of these requests, please contact us at [Contact Email/Phone]. We will respond to your request within a reasonable timeframe.
7. THIRD-PARTY LINKS
Our website may contain links to third-party sites that are not operated by us. We have no control over, and assume no responsibility for, the privacy practices of any third-party sites. We encourage you to review their privacy policies before providing any personal information.
8. CHILDREN’S PRIVACY
Our services are not directed to children under the age of 13 (or as defined by local law). We do not knowingly collect personal information from children without verifiable parental consent. If you believe we have collected information from a child under the relevant age without parental consent, please contact us so we can take appropriate measures.
9. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. The updated version will be indicated by a “Last Updated” date at the top of this page. Any changes become effective when we post the revised Privacy Policy on our website. Your continued use of our website and services after these changes become effective indicates your acceptance of the revised Privacy Policy.
10. CONTACT US
If you have any questions or concerns about this Privacy Policy, or wish to exercise any of your data protection rights, please contact us at:
- Ethos Primary Care
- Phone: [Insert Contact Number]
- Email: [Insert Contact Email]
- Address: [Insert Mailing Address]
TERMS AND CONDITIONS FOR SMS MESSAGING
1. Opt-In
By sending a text message from your mobile device containing the keyword JOIN to 9088670062, you will opt-in to receive SMS messages regarding reminders and updates about upcoming appointments.
2. Message Frequency
Message frequency varies based on communication needs.
3. Message and Data Rates
Standard message and data rates may apply based on your mobile carrier plan.
4. Privacy and Sharing
No mobile information will be shared with third parties for their marketing or promotional purposes.
5. How to Unsubscribe
You can reply STOP at any time to unsubscribe from further SMS communications.
6. Help or Support
You can reply HELP for assistance or contact us directly at [Contact Email/Phone].
7. Additional Information
You can view our complete Privacy Policy and Terms and Conditions at this link:
https://ethosprimarycare.com
By using our services, you acknowledge that you have read, understood, and agree to be bound by both this Privacy Policy and the Terms and Conditions outlined above. If you do not agree, please do not use our services or send any SMS keyword to the provided number.
Thank you for choosing Ethos Primary Care. We value your privacy and look forward to serving your healthcare needs.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
